Terms of Service

These Terms of Service govern the use of the Ondula software and related services. By using Ondula, you accept these terms.

1. Definitions

2. Service Description

Ondula is voice dictation software that allows you to:

• •Transcribe voice to text
• •Automatically copy text to clipboard
• •Work invisibly from the system tray

The Service is available as a free (limited) version, as a monthly subscription for cloud mode and as a one-time lifetime purchase for local mode.

3. Free Offer

The cloud quota with an account refills automatically every Monday, with no end date. The other free quotas are one-time credits and are not renewed.

Local mode: 1 free hour per machine, or 3 hours with a free account, as a one-time credit that is not renewed.

4. Paid Offers

4.1 Available Plans

4.2 Payment

Payments are processed by our payment partner, acting as Merchant of Record. Prices are exclusive of VAT; the VAT applicable to your country is calculated and displayed at checkout.

4.3 Renewal

Monthly subscriptions renew automatically. You can cancel at any time from your dashboard. Cancellation takes effect at the end of the current period.

4.4 Refund

4.5 Local Lifetime Unlock

The Local mode unlock is a one-time purchase tied to your account, with no subscription or renewal. It does not expire: once activated on a machine, Local mode works there with no time limit, even offline. It can be activated on up to ten machines per account; beyond that, write to support. Activating a new machine requires signing in to your account and therefore depends on the availability of the Service. If you are refunded, your right of use ends and the unlock can no longer be activated on a new machine. Deleting your account ends the unlock, without refund.

5. License

The Publisher grants you a personal, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

5.1 You may

• ✓Use the software on your personal devices
• ✓Use the software for professional purposes

5.2 You may not

• ✗Resell, redistribute, or sublicense the software
• ✗Decompile, disassemble, or reverse engineer
• ✗Circumvent technical limitations of the Service
• ✗Use the Service for illegal activities

6. Service Availability

We strive to ensure maximum Service availability. However, we cannot guarantee 100% availability.

Interruptions may occur for maintenance, updates, or force majeure. We will notify you in advance of planned maintenance whenever possible.

7. Intellectual Property

The Ondula software, its source code, interface, and documentation are the exclusive property of the Publisher and are protected by copyright.

Your transcriptions belong to you. Ondula claims no rights to the content you transcribe.

8. Limitation of Liability

To the extent permitted by law, the Publisher shall not be liable for:

• •Transcription errors
• •Data loss related to your use
• •Indirect or consequential damages

9. Termination

9.1 By User

You may delete your account at any time from your dashboard or by contacting us. Active subscriptions remain valid until the end of the paid period.

9.2 By Publisher

We reserve the right to suspend or terminate your access in case of violation of these Terms, after notifying you by email.

10. Changes to Terms

We may modify these Terms. In case of substantial changes, we will notify you by email at least 30 days in advance. Your continued use of the Service after this period constitutes acceptance of the new terms.

11. Governing Law and Disputes

These Terms are governed by Belgian law.

Dispute resolution: In case of dispute, we favor dialogue. Contact us at [email protected].

If no agreement is reached, the courts of Brussels (Belgium) will have jurisdiction.

12. Miscellaneous

• Entirety: These Terms constitute the complete agreement between you and the Publisher.
• Severability: If a clause is declared void, the others remain in force.
• Waiver: Failure to exercise a right does not constitute a waiver.